Privacy Policy

Last Updated: July 2026

H2 Makeup Studio is committed to protecting your privacy. This policy explains how we collect, use and protect your personal information when you visit h2.makeup or interact with our services.

Information We Collect

Personal details: Name, phone number, email address and location when you book an appointment or place an order.
Payment information: Processed securely via our payment provider. We do not store card details.
Communication data: Messages sent via WhatsApp, email or our website contact forms.
Usage data: Pages visited, time spent on site and device information collected via cookies.

How We Use Your Information

To confirm and manage your appointments and bookings.
To process and fulfil your online product orders.
To send booking confirmations and appointment reminders via WhatsApp or email.
To respond to your enquiries and provide customer support.
To send promotional offers and updates (only with your consent).
To improve our website and services based on usage patterns.

How We Share Your Information

We do not sell, rent or trade your personal information to third parties. We may share your data with trusted service providers solely to fulfil your orders and bookings. All third parties are required to keep your information confidential.

Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. You may request deletion of your data at any time by contacting us.

Cookies

Our website uses cookies to improve your browsing experience and analyse site traffic. You can disable cookies in your browser settings, though this may affect some website functionality.

Your Rights

Access the personal data we hold about you.
Request correction of inaccurate information.
Request deletion of your personal data.
Opt out of marketing communications at any time.

Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss or misuse. All payment transactions are encrypted and processed securely.