Frequently Asked Questions
Appointments & Booking
How do I book an appointment?
You can book online through our website, call us at +91 XXXXX XXXXX, or WhatsApp us. We'll confirm your booking within a few hours.
Is a deposit required?
Yes, a deposit is required to secure your appointment. The remaining balance is due on the day of your visit.
Can I reschedule or cancel?
Rescheduling is available up to 12 hours before your appointment. Cancellations must be made at least 24 hours in advance to receive a refund of your deposit.
How early should I arrive?
We recommend arriving 10 minutes before your scheduled appointment time.
Services
What services do you offer?
We offer a complete range of luxury beauty services including Hair, Makeup, Bridal, Skin Clinic, Nail Art, Spa & Wellness, and Beauty Academy courses.
Do you offer bridal packages?
Yes! We offer comprehensive bridal packages covering the bride, family members and wedding party. Contact us for a personalised bridal consultation.
How long do appointments take?
Duration varies by service. A basic haircut takes 45-60 minutes, while bridal makeup can take 2-4 hours. We'll give you an estimated time when you book.
Products
Do you ship products across India?
Yes, we ship our luxury beauty products across India. Free shipping is available on orders above a certain amount.
Are your products authentic?
Absolutely. We only stock 100% authentic, premium beauty products from verified luxury brands.
Membership & Loyalty
How does the loyalty program work?
You earn points on every service and product purchase. Points can be redeemed for discounts on future visits. Ask our team for details.
How do I join the membership program?
Contact us to choose your membership tier (Silver, Gold, Platinum or VIP) and start enjoying exclusive benefits immediately.
Still Have Questions?
Contact us at hello@h2makeup.studio or call +91 XXXXX XXXXX. We're happy to help!